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At Seraphim Care Solutions, we believe that freedom of movement is essential to living an independent and fulfilling life. Our Assist Travel & Transport service is designed to provide safe, reliable, and convenient travel assistance for NDIS participants who face mobility challenges or require support when travelling.
We understand that transportation should never be a barrier to participating in your community, attending appointments, or achieving your goals. Whether you need a one-time ride or ongoing transport assistance, we are here to ensure that you travel comfortably, safely, and with confidence.
This NDIS-funded service supports individuals who experience difficulties with travel due to physical, cognitive, or mobility-related disabilities. We provide flexible and personalised transport solutions to help you travel safely to essential locations, social events, and community activities.
Cannot drive due to a disability or medical condition.
Require mobility assistance when travelling.
Need help navigating public transport.
Require a wheelchair-accessible vehicle.
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Experience anxiety or cognitive difficulties when travelling alone.
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Need support with getting in and out of vehicles.
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We ensure that you receive reliable and stress-free transportation, whether it’s a short trip within your suburb or a longer journey.
Our Assist Travel & Transport service is tailored to meet your specific needs. We offer a range of transport solutions designed to make travel easier, safer, and more accessible.
We provide safe and convenient door-to-door transport to:
Medical and therapy appointments.
Work, school, or vocational training programs.
Grocery shopping and daily errands.
Social gatherings, recreational activities, and community events.
NDIS plan meetings and government appointments.
Family visits and religious services.
Our trained support workers accompany you throughout the journey, ensuring you feel safe and comfortable at all times.
We understand the challenges of mobility restrictions and ensure that transport is fully accessible for individuals using:
Wheelchairs, walkers, or mobility scooters.
Canes, crutches, or other walking aids.
Specialised seating or adaptive equipment.
For participants who prefer to use public transport, we provide:
Training on using buses, trains, and trams safely and independently.
Route planning assistance to find the best travel options.
Help purchasing and using Myki cards.
Travel supervision for individuals needing extra support.
We work with you to build confidence and independence in using public transport safely.
If you prefer to use rideshare services (Uber, Ola, Didi) or taxis, we assist with:
Booking a safe and accessible vehicle.
Ensuring a reliable pick-up and drop-off arrangement.
Managing payments and NDIS reimbursement.
This is ideal for individuals who need on-demand travel options but require assistance with coordination and accessibility.
Tailored, Person-Centered Support.
Compassionate and Experienced Team.
Holistic Approach.
Flexible Support Options.
Strong Community Connections.
